I called several days ago to see if they had time to take a look at my car, or to set up a future appointment. Before I could finish explaining what was occurring, I was cut off mid sentence by the gentleman on the phone stating “No, No, No, No, No. We will not see you today”. Based off the unprofessional conduct over the phone, and being rudely interrupted, I will not be looking into scheduling a future appointment and will take my business elsewhere.
Aaron, thank you for bringing this to our attention. We apologize for the unprofessional service you experienced over the phone. This does not reflect our commitment to providing excellent customer care. We would like to address your concerns personally, please give us a call at (904) 241-4800 so we can make things right.
- All Pro Automotive